HP Care Pack 3 Year - 9x5 Business Day - Service D

3 Year 5 9 9 Hours/day X 5 Days/week Technical Support 9x5 Business Day Remote Problem Diagnosis And Support: Hp Services Professionals Work With You To Isolate Hardware Problems And Help With Product Installation, Configuration, Setup, And Problem Resolution Repair Center Services: For Issues That Cannot Be Resolved Remotely, An Hp-authorized Representative At An Hp-designated Repair Center Provides Technical Support On The Failed Hardware Product, Repairing Or Replacing Components Or The Entire Unit As Necessary. Your Coverage Includes All Required Parts And Materials Pick-up By Hp: An Hp-authorized Courier Picks Up Your Failed Equipment At Your Site And Delivers It To The Hp-designated Repair Facility Return Shipment: An Hp-authorized Courier Returns The Repaired Or Replaced Equipment To Your Location. Return Shipment Is By First-class Ground Transportation And Usually Takes Between 3 And 7 Days. You May Request Accelerated Delivery For The Actual Additional Cost Of The Shipment Standard Business Hours Coverage: Service Is Available 8:00 Am - 5:00 Pm Monday Through Friday, Excluding Holidays Hp Pavillion Notebook This Value-priced Hp Care Pack Offering Provides High-quality Door-to-door Hardware Service. It Includes Telephone Support; Pick-up Of Your Failed Hp Branded Hardware Unit; Repair Or Replacement At An Hp-designated Repair Center; And Return Of The Operational Unit To You. Care Pack Configuration Hg163a Hp Hewlett-packard Phone Support Pick-up & Return Remote Diagnostic Repair & Return Replacement Service Service Depot Technical Technical Support Www.hp.com